Oregon Integrated Health – Primary Care Providers
3 River Ave, Eugene, OR 97404, USAAbout Oregon Integrated Health – Primary Care Providers
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Chaotic. They forgot to call me after I received concerning blood work results. I tried to call and mention that my results were concerning, and they said I was going to get called back by the assistant. A week passed by, and I again tried to call and desperately try to explain the situation, and they told me that they would let the doctor assistant know. More days pass by with no answer, and when I call again they tell me me that I actually need to schedule a phone calle appointment with the doctor, and the first appointment available is in a week. Desperately I accept the appointment. The same morning of the appointment, I get an anticipated call from the doctor assistant that reviews my results, and fortunately, it was just a false alarm. The whole phone call lasted 1 MINUTE and 13 SECONDS. It it that easy? One hour later, I received the actual phone call from the doctor as scheduled that lasted 4 MINUTES, just to repeate the same things I was just told. I mentioned that to the doctor, and they apologized. Still, they left me in a state of anxiety and fear for over 2 weeks for no reason.
These people are a danger to any who they pretend to treat. They don't send referrals as they promise without repeated requests to do so. Reception does not answer calls or return calls. Patient's Files not maintained. "We have no records of you being here for 2 years". While 4 appointments over 2 previous months and a mri, blood work.
Dr Jagel is by far one of the best doctors/naturopath's I have been to. She helped me regain my life through diagnosing my thyroid condition firstly and then my hormones. I cannot recommend her enough.
Absolutely the worst doctors office I've ever been to. I've been going here for quite a few years now because frankly, I can't locate any offices accepting new patients. You can NEVER get through on the phone, leave a message, they NEVER call you back. Send text messages scheduling you an appointment without checking your availability. Trying to use the online scheduling is pointless, they keep denying my request, saying they aren't accepting new patients currently. I AM NOT A NEW PATIENT. Which they would know since you provide your name and birthday to schedule. On top of all of this, their doctors are terribly unprofessional. THE WORST.
Mee wai was the best ever but even then it was hard to get appointments. Since she left I was not informed or set up with a new GP. I have had appointments with nurses canceled no notice and told that I need to call them to reschedule??? Reschedule when if I already waited 4 months to get in? I have left voice mails and never get a call back, and requesting an appointment online I end up getting a 'no new patients message'. Really insufficient care, especially since a lot of people who get assigned here are from OHP and dont have much of a choice. This is why people end up in urgent care for dumb stuff like UTIs